[Wireless] How to fix laptop wireless card driver can't find router's wireless SSID (for 802.11ax routers)?

If the Intel® wireless adapter you are using is listed below, please upgrade your driver to Intel® PROSet/Wireless WiFi Software version = 20.70.0 (or higher version) to resolve the connectivity issues in 802.11ax routers.

 

 

How to check the model name of your WLAN Card?

Search Device Manager in Windows search box-> Click on Network Adapters, and you will see the model name of your WLAN card.

 

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If your WLAN card is listed in the table above, please follow the steps below to update your WLAN card driver for your PC/notebook.

Step 1. Visit Intel®Download Center and click Wireless Networking.

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Step 2. Confirm your Windows® operating system first and find the latest driver version 20.70.0 (or higher version).

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Step 3. Check whether your operating system is 32-bit or 64-bit, and click to download the corresponding driver to your PC/notebook. Please read the detailed description marked in the red box to make sure you have a successful installation.

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Step 4. Click on [I accept the terms in the license agreement.]

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Step 5. Find the .exe/.zip file in the [Download] folder, and double click on the file to launch the installation, and choose [Yes] in this pop-up window.

 

Step 6. Follow the instructions to finish the installation.

Step 7. Go to your [Device Manager] in your PC/notebook, find [Network Adapters] and click [Intel(R) Dual Band Wireless-AC7260] to check if your driver version is the same as the information displayed in the red box(on the right) in Step 3.