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Disclaimer
Disclaimer
Please backup data before sending or carrying your unit to repair centres since during repair process the motherboard and connected parts may be disassembled, and related tests will return unit to its original settings. Learn how to Backup data
Welcome to Asus
Service & Support
**Disclaimer**
Please backup data before sending or carrying your unit to repair centres since during repair process the motherboard and connected parts may be disassembled, and related tests will return unit to its original settings. Learn how to Backup data
Pari Computer Service Centre
456 Oak Avenue, Suite 789, Anytown, CA 12345, Mumbai
Open Now
10:00 AM - 9:00 PM (Today)
Pari Computer Service Centre
456 Oak Avenue, Suite 789, Anytown, CA 12345, Mumbai
Open Now
10:00 AM - 9:00 PM (Today)


4A Guarantee
Elevate your peace of mind
Assured Quality
Assured Quality
Experience unrivaled quality and durability with our US military-grade certified laptops, backed by our expert after-sales service technicians for all your support needs.
Always on support
Always on support
Get the support you need, whenever you need it, with your built-in MyASUS app, our official WhatsApp channel, and our always-online chatbot.
All-round coverage
All-round coverage
With our global network of warranty service centers, rest assured your laptops are protected, anywhere and everywhere you go.
Added-value Experience
Added-value Experience
Enjoy ultimate peace of mind with your very own support portal via your ASUS account and our Perfect Warranty that shields your laptops from accidental damages.
Note:
- No service charges if the device is under warranty coverage.
- No diagnostic fee if you agree to Out of warranty or Customer Induced Damage (CID) repair - only service charges, parts cost and applicable tax.



ASUS offers several extended service options for your ASUS product, depending on your budget and needs.


Learn more about our Asus
Premium Care Services
Frequently Asked Questions
You can check the warranty date of your product on the ASUS support website. Please have your product serial number ready and visit the following link for warranty information.
http://www.junchengjj.com/lk/support/warranty-status-inquiryFor ASUS product warranty policies, please refer to the following link.
http://www.junchengjj.com/lk/support/warrantyIf the warranty date you expected doesn't match the information provided by the Website/Software, you can prepare your product purchase proof and visit the following website to update your warranty date (ASUS member account is required).
http://www.junchengjj.com/lk/support/article/1128International warranty services are limited to the countries where ASUS provides international service. Service options, parts availability, and response time may vary by country.
ASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can purchase from:
MyASUS app: Click Here to see MyASUS Warranty extension package Purchase Process
For warranty repairs, you need to provide a valid proof of purchase (invoice or receipt) and a warranty card, if applicable. Make sure to carry these documents when visiting the service center.
Yes, ASUS laptop service centers offer repair services for both in-warranty and out-of-warranty devices. Charges for out-of-warranty repairs will be communicated after a diagnosis of the issue.
If you're unsure how to check your product model name, please refer to the instructions as below.
http://www.junchengjj.com/lk/support/Article/565/If you're unsure how to check your product serial number number, please refer to the instructions as below.
http://www.junchengjj.com/lk/support/Article/566/To download software, drivers, and manuals for ASUS products, please visit our Download Center.
http://www.junchengjj.com/lk/support/Download-Center/If you're interested in purchasing ASUS products, please visit our.
Offline store: http://www.junchengjj.com/lk/content/buy/
"ASUS Sri Lanka authorised Service Centers offers you a comprehensive range of services for ASUS devices, including diagnostics, repairs, hardware upgrades, software installations, and warranty support. We assist with both in-warranty and out-of-warranty issues, ensuring customers receive reliable and efficient support for their devices.
The operating hours may vary by locations. Typically, ASUS Service Centers in Sri Lanka are open from Monday to Saturday, 10:00 AM to 6:00 PM. We recommend contacting the center directly to confirm their hours.
For more details, please contact our service center or email us using the link below.
http://www.junchengjj.com/support/Product/ContactUs/Services/questionform/?lang=en-lk